Through first aid and CPR training, we are empowering people with the knowledge and skills to save lives. Since emergency services may sometimes be unavailable or have slow response times in Nicaragua, Phyllis spent time providing first aid and CPR training to various organizations in and around Managua. Sometimes she completed the training on her own, and sometimes in coordination with the Nicaraguan Red Cross. Her vision is to train and equip people so that they can immediately assess and administer first aid, then quickly seek additional medical help.​ She also provided nursing support for events where medical care was needed, such as sporting events. These were creative ways she served Nicaraguans and the missionary community with her medical training.